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How to cancel or modify a purchase order?

  • Automatic bids (or secret purchase orders) placed on a Live auction can be modified and cancelled before or during the auction until the relevant lot is called.

    Simply click on “My account”, then select the “Bids and absentee bids” section to view, modify or cancel an automatic bid placed on a lot offered during a Live auction. This is also possible directly from the lot page.


    In the app, go to "Activities" then "Auto bids".

Note: For Chrono auctions, if the current bid is already yours, your automatic bid will be deleted but you will remain the winning bidder until another user places a higher bid.

  • Standard absentee bids (for Catalogue auctions, not broadcast on Interencheres) can only be modified or cancelled by contacting the auction houses. We recommend confirming with the auction houses that your requests for modification or cancellation of orders have been taken into account.

 

For any further information, our Customer Service is available 7 days a week at contact@interencheres.com

 

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