Payment and billing

Winning bids

• How do I know if I've won a lot?
• The lot was sold for the same price as my automatic bid, so why didn’t I win it?
• I've changed my mind. Can I cancel my winning bid, make an exchange or get a refund?

Billing

• How can I get an invoice for my purchase?

Payment

• Is your payment processing secure?
• Which payment methods do you accept?
• How do I pay for my auction sale order?
• Is it possible to pay for my winning bid in several instalments?