How do I delete my identity document?

You have registered your ID to confirm your account, but now want to delete it. The biometric information is stored securely by Stripe for a period of 1 year for the photograph of you and 3 years for your identity document.


To delete the identity information held by our partner Stripe, you can contact us at any time at


If you have won one or more lots on Interencheres, we may not be able to delete all of your information, as we are required by law to keep this information for a period of 10 years.


Interencheres guarantees that the personal data entrusted to us will remain confidential, in compliance with the legal and regulatory provisions in force. To register for a new sale, you will need to provide a new form of identification to confirm your account.


For any further information, our Customer Service is available 7 days a week at 

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