I have paid for my purchase. How can I order ThePackengers transport from my account (for “Furniture and Works of Art” lots only)?

When you buy lots categorised as “Furniture and Works of Art” at auction, you have the option of getting delivery through ThePackengers.

  • If you pay directly for your lot via our website, you will receive a link by email to arrange your delivery. Simply click on the “Arrange delivery” button to generate an estimate and to finalise your transport order.
  • If you have paid for your lot directly through the auction house (and not via our website), you can go to the “Winning bids” section to get a quote and order your delivery.
    ThePackengers will ask you to provide your paid auction sale order (your paid invoice) and a contact telephone number in order to arrange your delivery.

 

You will be informed by email at each stage of the delivery process (scheduling the collection of your lot from the Sales House, packing your lot on the logistics platform, delivery in progress).

If you wish to enjoy the preferential rates offered to all our Interencheres customers, you must arrange your delivery directly via your Interencheres account, using one of the two methods indicated above.

We cannot guarantee these rates if you choose to arrange your delivery by another means.

For any further information, our Customer Service is available 7 days a week at contact@interencheres.com

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